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ROG Phone 2 won't connect to car Bluetooth

aoconno6
Star I
Today I purchased the ROG Phone 2, and when I tried to pair it to my car (A 2013 Subaru Legacy), it said "Pairing was rejected by CAR_M_Media". This is super upsetting as I love this phone but not being able to connect it to my cars Bluetooth would be enough for me to return it. I looked around online and saw that car pairing was a big problem with this phone but haven't been able to find a fix for this. Also I should mention that I have had many Samsung phones and iPhones connected to my cars Bluetooth with no issue. Does anyone know a fix to this or steps I can take to diagnose my issue, or is it hopeless for this phone?
Edit: The phones software is fully up to date with version 17.0230.2004.60 using Android 10
9 REPLIES 9

Melqui
Zen Master I
Here, Google voice commands over car Bluetooth don't works. Worked updates before!

ronald1985
Community Legend I
Melqui

Here, Google voice commands over car Bluetooth don't works. Worked updates before!


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Are you using Android Auto to use the Google Commands?

Melqui
Zen Master I
ronald1985

https://zentalk.asus.com/en/discussion/comment/94549#Comment_94549

Are you using Android Auto to use the Google Commands?


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No. Holding "Phone" button in car player. This opens Google app but doesn't recognize voice.

ronald1985
Community Legend I
Melqui

https://zentalk.asus.com/en/discussion/comment/94557#Comment_94557

No. Holding "Phone" button in car player. This opens Google app but doesn't recognize voice.


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EDIT: Nevermind I get the same issue too. Do you get this screen?
screenshot-20200705-231741492.jpg
Looking at other forums, everyone is having this issue, even Google Pixel too.
I will mess around with the settings and see what happens.

TonyB
Star I
With my phone it works I am not sure if it is Bluetooth 3.0 or Bluetooth 2.0, with the difference that I have the latest software update and the car is rented by 8rental.com and the car has a stereo I think the solution is to have the phone up to date with its updates