ROG Phone 2 screen Black out issue.

[rohan_kvs]

My Rog Phone 2 screen automatically goes dark but I can still hear apps running and can interact with the screen if know where the buttons are.
This started a week ago while Playing PUBG. The screen went completely black but I could still hear what was going on. Recently it has been happening even during charging .
I decided to find the source and in doing so I found that whenever the temperature goes beyond 42°C , the screen goes dark. Sometimes to such an extent that I have to soft reboot to get it working. It usually becomes normal after the temperature drops to 41°C and below. I further Confirmed this was related to temperature by running 3D Mark GPU test, and as soon as temperature hit 42°C, my screen went dark. Also Game Genie stops running (air triggers included) after the screen regains display.
The other threads referring to Screen blackouts during charging and gaming may also have a similar issue and yes, I ran the GPU test after the April 5 security patch update and still the results were same.
Kindly look into this.
Thank you.
EDIT: This does not happen when screen recording is on. I tried running GPU test again with screen recording and the display never blacked out even though the temperature touched 44°C at some point.

[azamshaikh392]

Same issue after update Android 10 my rog phone 2 while Playing PUBG The screen went completely black. Not showing display on screen.but it running. use lock and open botton it showing. It's very defficult for playing pubg. I return your phone Asus give me money back.

[azamshaikh392]

sandeepkp1996

Hi, Recently while playing pubg on my Rog 2 the screen is getting blackout .Now I cant play with this problem every time it's getting black screen while playing. Please fix this problem.

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Same problem hai bhai...kya aapke phone ka problem thik hua

[micoescarez3]

Same issue after i update my phone to android 10 my rog phone 2 keep shutting down for no reason. 2weeks black screen
can't hear anything pls fix this i try the hard reset it doesnt work pls help. Thank you

[Zion_Force_Espo]

I am a streamer of PUBG MOBILE. I feel so ashamed that because of this black out my game is affecting.Pls any one help me with this screen Black out problem . **But I could hear game and background sound while the screen goes Black

[FireHeArt]

rohan.kvs

My Rog Phone 2 screen automatically goes dark but I can still hear apps running and can interact with the screen if know where the buttons are.

This started a week ago while Playing PUBG. The screen went completely black but I could still hear what was going on. Recently it has been happening even during charging .

I decided to find the source and in doing so I found that whenever the temperature goes beyond 42°C , the screen goes dark. Sometimes to such an extent that I have to soft reboot to get it working. It usually becomes normal after the temperature drops to 41°C and below. I further Confirmed this was related to temperature by running 3D Mark GPU test, and as soon as temperature hit 42°C, my screen went dark. Also Game Genie stops running (air triggers included) after the screen regains display.

The other threads referring to Screen blackouts during charging and gaming may also have a similar issue and yes, I ran the GPU test after the April 5 security patch update and still the results were same.

Kindly look into this.

Thank you.

EDIT: This does not happen when screen recording is on. I tried running GPU test again with screen recording and the display never blacked out even though the temperature touched 44°C at some point.

ROG Phone 2 screen Black out issue.

Bro same issues but no solution did u get any solution from devs?