Asus TUF Gaming A15 keyboard light and fan mode setting problem

[zhixiangteo]

System: Ryzen7 4800H
Battery or AC: Battery
Model: FA506 II
Frequency of occurrence:
Reset OS:
Screenshot or video:
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Detailed description：I faced a problem which the keyboard light setting ( fn + arrow up / arrow down ) and the fan mode setting ( fn + f5) fail to respond. This happened when I got press these setting at the login page ( page where i type password), even after that i done login afterward but these setting will fail to respond and i am forced to restart the laptop to solve the problem
Any one can help solving these problem ?

[zhixiangteo]

Hello blake
No update or adjustment before it. Thanks

[Blake_ASUS]

Hello zhixiangeo & labar.paul,
Thank you for your feedback,
I have reported this issue to related department.
Will keep you updated.

[zhixiangteo]

Hello blake,
Thanks for assisting.

[Arnaud]

Blake_ASUS

Hello zhixiangeo,

Any adjustment or update on the day before?

Thank you.

View post

hello,
i have the same probleme with my tuf705, it happen after a windows 10 update, and i cant go back to the last version of windows because it was 10 days ago and windows dont allow to restore to the previous version after 10 days.
sorry for my bad english im french

[Blake_ASUS]

Hello Arnaud,
Please kindly check if your BIOS is up to date.
And please reinstall ASUS Keyboard Hotkeys
Thank you.