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Random reboot

deeppaul589
Zen Master I
In this week I've noticed 4-5 random reboot. The reboots donot have any specific pattern.
13 REPLIES 13

dejan_aleks_dz
Star II
We lost our time here nothing will help i see here no really professional service j will never ever buy asus bread

Gustav_ASUS
Community Legend III
Sorry for the late reply,
We're investigating this issue and have reached a point where we need to collect devices for further testing. The pandemic is making this a bit difficult however, as I hope you can understand.

deeppaul589
Zen Master I
Gustav_ASUS

Sorry for the late reply,

We're investigating this issue and have reached a point where we need to collect devices for further testing. The pandemic is making this a bit difficult however, as I hope you can understand.


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I use this phone for many professional task, where I cannot entertain these issues. It's been more than a month since these issues were reported. Please find a solution.

Gustav_ASUS
Community Legend III
@deeppaul589 Information on this topic has circulated in a couple of threads these last couple of weeks, but in case you've missed it, we recommend you visit a service center if you're experiencing freeze/restart issues with your device.