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Asus 5z Background apps and battery issue.

sandavathsandavath Level 1
edited September 2020 in ZenFone 5 Series

Background apps are there even after reboot or powering off and switching on the phone. Even if suspend in background switch is on.

Is this right or a bug.

Latest update is draining more battery than the previous. I think there's some problem in the recent update. Needs to be fixed.

Screenshot_20200613-212206574.jpg
Screenshot_20200613-212149632.jpg


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Comments

  • victor0_ASUSvictor0_ASUS mod

    Hi, we'd request you follow the below steps:

    1. Clear system cache.

    2. Try the same under safe mode:

    Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode

    3. If still you face the issue factory reset your phone after taking a full backup.


    Please follow below steps may improve battery backup: 

    1. Close apps that are not used (Bluetooth, WiFi, GPS, etc.)

    2. Adjust sleep time and brightness (Settings > Display)

    3. Boost memory when you see memory consumption is high with no app running,

    4. check for background running applications, stop/disable unwanted apps, you can manage apps from auto-start manager. 

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  • sandavathsandavath Level 1
    edited June 2020

    Hi, I correct a point Background apps means which I have opened recently and running. Even after a restart they're running and also in safe mode they appear.

    Is this normal.

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