Thanks for your suggestion. Sorry, after confirming with relevant teams, slow motion video is not supported.
If the speaker is still not working in different apps, safe mode, we would advise that you have the unit sent in for an assessment and servicing where necessary.
How to Enter and Exit Safe Mode on Android phone ? | Official Support | ASUS Global
The link below will help in finding your local service center: https://www.asus.com/support/Service-Center-All-Countries/
We suggest that you refer to the articles below to troubleshoot the problem:
Native video calling
Auto call recording
Provide slow motion video reconding..etc..!
>These features are not supported in ZenFone Max Pro M1&M2.
Thanks for your understanding.
Fix battery drain issue.
Which model and firmware version do you have?
ZB601KL or ZB630KL?
Please also tell us your firmware version: Settings > About phone > Build number.
Does battery drain in sleep mode or in use?
Fix sounds problem input or output
Could you tell us does this appear on wired earphone/bluetooth headphones/phone's speaker? Does this appear with media/call/ring/alarm sound? If media, what app/app version are you using? Do you have a music link you can provide as an example? Could you describe in more details about the sound problem?
Fix ambient display notification on lock screen
Could you describe in more details?
Please try clearing cache & storage of your camera and check again.
If behavior still appears, please tell us your camera version and show us an original photo of this problem.
Please also provide us the information as below:
Rear/front camera, the ambient brightness, which camera mode, what camera settings( Screenshot the preview before you take the picture. Also, access the camera settings by tapping the upper right three dots and screenshot this page.)
Fix quick step launcher crashe apps
Please tell us detailed steps you performed/ screenshot or short video
Fix phone brightness lvl....
The brightness curve is designed differently from Android Pie. It has been confirmed by relevant teams that the brightness design in Android 10 is a normal behavior. Users would not have to worry.
We haven't received information about the further update plan.
The latest Android 10 beta version for Zenfone Max Pro M1 can be downloaded on ASUS official support website.
ASUS will continuous provide regular update on Android 10 beta version: https://www.asus.com/supportonly/ZenFone%20Max%20Pro(M1)(ZB601KL)/HelpDesk_BIOS/
If you have any recommendations or face any issue, please provide your feedback on Asus forum.
Please read the terms and conditions associated with the beta version before updating your Max Pro series model.
We apologize for any inconvenience caused. For further updated information related to updates, please stay tuned with our social media channels or visit our Asus support website.
Thank you for your continued support and patronage.
Dear asus your devloper team is just wasting your time because after build. 424 update on Asus zenfone max pro M1
If you reboot your device in safe mode
Device will not show any network
If you are thinking that i am telling lie then try and then tell
I tried all toubeshorting steps like factory reset then also is is not solved
1. Call recording
2. Own Video calling
3. 5G APN settings
4. Recent security patches
5. Updated Android 10 apps
5g apn settings , are you serious
Hey ,thanks for the reply. One more question, will we get google ar core support for our device?
Just the fingerprint is slow. Sometimes when i unlock it, it unlocks but the unlocking sound comes 2-3 seconds after unlocking.
My jio sim is not working i had done factory reset my lte mode is enabled but not solution
Asus should add below mentioned features in stable android 10 update for Asus zenfone max pro m1 build below is the list:-
1.AMBIENT DISPLAY FEATURE FOR NEW NOTIFICATION SHOULD BE ADDED
2.GOOGLE ASSISTANT AMBIENT MODE SHOULD BE ALSO ADDED
3.VOWIFI FOR BOTH NETWORK PROVIDER JIO AND AIRTEL
4.SPEAKER ,EARPHONE , BLUETOOTH SOUND QUALITY SHOULD BE OPTIMISED
5.NETWORK FLUCTUATION ISSUE SHOULD BE FIXED
6. NATIVE VIDEO CALLING (VILTE) SHOULD BE ENABLED
7.REAR AND FRONT CAMERA QUALITY SHOULD BE OPTIMISED
8.REMOVE UNWANTED PRE-INSTALLED APPS LIKE ANDROID AUTO,FACEBOOK ,INSTAGRAM,GOOGLE NEWS,GOOGLE PLAY MOVIES , MESSANGER ETC.
9.BETTER BATTERY BACKUP AND NO IDLE DRAIN
10.PUBG HD GRAPHICS OPTION SHOULD BE ADDED
11.DEVICE HEATING ISSUE SHOULD BE FIXED
12.FIX QUICKSTEP LAUNCHER CRASH ISSUE WHEN WE SWITCH FROM DARK MODE TO LIGHT MODE
13.FIX PUBG PING ISSUE
14. FAST FINGERPRINT AND FACE UNLOCK SERVICE
15.FIX VIBRATION ISSUE WHEN WE UNLOCK USING DOUBLE TAP TO WAKE UP GESTURE
16.CALL RECORDING OPTION SHOULD BE ADDED IN GOOGLE DAILER APP (BECAUSE OTHER OEM BRAND LIKE NOKIA HAS ENABLED CALL RECORDING OPTION IN GOOGLE DAILER )
17.NEW BOOT ANIMATION SHOULD BE ADDED WITH LATEST ASUS ICON
18.FIX LOW DISPLAY BRIGHTNESS ISSUE ARISING AFTER ANDROID 10 BETA UPDATE
19 . ADD FINGERPRINT GESTURE TO SCROLL DOWN NOTIFICATION BAR ( ALREADY AVAILABLE IN ASUS ZENFONE 5 AFTER ANDROID 10 AOSP BETA UPDATE)
Hi ᴵ ᴬᴹ᭄ 𝕯𝖆𝖗𝖐 ฿สrrey,
We didn't find this error after booting into safe mode.
Please try rebooting your phone and check again.
Please also check this article to troubleshoot the problem: https://www.asus.com/support/FAQ/1011478/
There is no plan to support Google AR core on ZB601KL. Thanks for your understanding.
Hi Sonu Mardi,
After checking with relevant teams, there isn't an obvious difference in fingerprint unlock time found between Android Pie and Android 10. We suggest that you try clearing the previous fingerprint data and set up new ones.
You can also check this article to troubleshoot the problem:
Thank you 🙂
Hi [email protected],
Please check with other SIM cards by other carriers and check if it is working.
We also suggest that you check the troubleshooting steps in this article: https://www.asus.com/support/FAQ/1011478/
You can find our response here: https://zentalk.asus.com/en/discussion/comment/87572/#Comment_87572
I checked all other sim ,they are working just jio sim is not working,network is not coming if networks in 24 hrs its stable only for min 30sec to maximum 20 min.
Arrey madarcho* asus team
Itte dino se krr kya rhey
Chutiya update mil rha jb se ye Phone Purchase kiya...!
Itna late jb android10 Stable update de rhe ho aap toh
Axchha update dein taki users gussa n ho. Aggr gussa ho gye usser toh aap ke company ki band bjj jayegi..thapa thappp thapa thaap
bCoz ye sb bahot zaroori hai.
jb yhi nhi toh Asus zenfone me l*nd 🖕support krwaoge..na native video call
na Slow motion recording
na Auto call record
ye sb nhi dogay toh...! Kis kaam k android 10 stable
Sirf simple UI 🤬🤬
Kuxchh bhi karo ye sb support do.
Nhi toh asus team ke mu pe phone fekunga..Mkb**🖕😠
How can we get the GCam application on Asus Max M1 Pro.?