Laptop does not Start up
- System: BIOS Version: 305
- Battery or AC: AC
- Model: ST1000LM035-1R
- Frequency of occurrence: Just Started and laptop doesn't Start-up
- Reset OS: No
- Screenshot or video: Video
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Detailed description：The Laptop does not start-up. It was working fine for the past 6 months but then just shut down. Now when I switch on the laptop it goes to the "ASUS in search of Incredible" start-up screen and then goes to the Preparing Automatic Repair and then goes onto a blank screen and just stays on a blank screen
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Go to recovery environment, do to system restore to previous working point
I tried the "Esc" key tried to set to defaults but then it does not do anything differently. I also tried F9 but it does not progress to the screen with options to delete user files etc
It does not progress to this screen
Did you tried in recovery environment.did you tried System restore.
The laptop does not even get to that stage. How do I get to the restore or recovery stage
Boot with windows usb pendrive,then go to recovery environment, then system restore.
Hi @dees , may I know what is your laptop model? Please refer to this link to enter safe mode and perform reset you: https://www.asus.com/support/FAQ/1013074/
Let me know if you have any problem during the process. Thanks!