Is this normal ? Or a severe problem ?
yaduwanshishubham
Level 2
I am facing it since a long time that my mobile data is not stable sometimes it disconnects and sometimes even mobile data is on it feels like my phone is not using the internet, to make it work i need to put my phone on flight mode several times.
Yesterday for some reason i disabled my second sim and all the problems that i described above were solved and the most happening thing was that it solved my ping issue in both PUBG and COD.
Today i re-enable my second sim and i am facing the same issue. I didn't faced this kind of problem in any of my previous phones.
Need solution for this, can't keep my second sim disabled everytime i start to use mobile data.
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This is a wide variation reason for this.
Maybe your Telco problem, coverage problem,device Tencent version?,network settings needs reset or etc.
You can start troubleshooting this problem by:
1) Switching places of the two SIM cards and see if that solves your problem.
2) Disable cellular data and phone calls on one of the SIM cards.
3) If you have a third SIM card at hand (or can borrow one), try switching your current SIM cards to that one.
Tried all these methods in past few days.. but no change... Same as mentioned, but when i was using mobile data on 2nd sim i had really bad experience... I mean network bars were fluctuating.. speed was fluctuating way more.
1st port has no such problems when i disable 2nd sim.
No coverage problem. My device is globel version, and the first thing i tried was the network reset but nothing happened.
Then your only option is to send back for warranty