Please tell us some basic information before asking for help:
Model Name: Zenfone 5z
Firmware Version: Latest
Rooted or not: no
Frequency of Occurrence: always
APP Name & APP Version (If your issue relates to the app): Dialer
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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When I try to disable call forwarding, getting the message “ Your Operator doesn’t support disabling call forwarding when your phone is unreachable”. I also tried using the code ##21#, Though it is giving a response that “Call forwarding unconditional Deleted Successfully”, the setting are still retained. I checked with the service provider (Vodafone) and they confirmed that this has to be done on the handset itself. Please help if there is any other way to disable it
