Fast charging not supported after .133

[asifbarwatiya]

The fast charging is not properly working, it works 2 out 5 times, after the update .133, adapter and cable are 100% fine, Please fix it

@Anders_ASUS @LP_ASUS @CH_ASUS @Titan_ASUS

[Anders_ASUS]

asifbarwatiya

https://zentalk.asus.com/en/discussion/comment/49618#Comment_49618

No, its not warm obvio not so dumb,

22 ish, not soo warm to heat up the phone and all stuff

When i plug in it shows fast charging logo, then after sometime its comes to normal charging logo

Thanks for replying @Anders_ASUS

Any other i can help you out with?

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Sorry, I forgot about this thread but I see you haven't mentioned much about heating lately. Are you still experiencing any issue?

[sittu_ankit_pan]

Do one thing start mobile in safe mode 3-4 times,fast charging will work for sure, idid the same,but when it shows fast charging,it will disconnect automatically,so u have to plug out and in again,then it will charge normally again,this is a big software issue

[Anders_ASUS]

sittu.ankit.panwar

Do one thing start mobile in safe mode 3-4 times,fast charging will work for sure, idid the same,but when it shows fast charging,it will disconnect automatically,so u have to plug out and in again,then it will charge normally again,this is a big software issue

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It's easier to just turn off the phone. If it doesn't fast charge when turned off, then you know it's hardware.

[yeshwanthsingh5]

Hi
I have a perfect room temperature, and my mobile is not warm at all. My charger and cable is fine too
It shows fast charging while plug in and turn back to normal charging.
Please help me out @Anders_ASUS
Or any other persons help me out.
Thanks.

[Anders_ASUS]

yeshwanthsingh57

Hi

I have a perfect room temperature, and my mobile is not warm at all. My charger and cable is fine too

It shows fast charging while plug in and turn back to normal charging.

Please help me out @Anders_ASUS

Or any other persons help me out.

Thanks.

View post

Sounds like hardware issue but we can log your device to find out. I'll send you a PM with inctructions on how to log your device