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Primary camera blur

ashish28216
Star I
Please tell us some basic information before asking for help:
Model Name: Asus 5Z
Firmware Version:
Rooted or not: Not
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app): Camera
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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15 REPLIES 15

snizams
Star III
amitgarde3

https://zentalk.asus.com/en/discussion/comment/86892#Comment_86892

I must say you that software or update doesnt cause hardware issues there may be something triggered inside motherboard or camera module which is real cause for any failure also i want to tell u that after updating software and suddenly seeing issue is nothing than a coincidence

N yes i can see that there are lots of users who are facing similar issues but i want to tell you that there are various diffrent batches of devices produced at diffrent levels so may be some batches are getting issue at a same time


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Yes, Ideally software update doesnt cause hardware issues. But here in this case we are not sure if this is a hardware issue or some other software issue causing the focus failure.Unless there is a communication from Asus, service centers will defenitely charge us