Fingerprint option disappeared in Asus ZenFone 5Z
gnsinha2149
Level 1
Please tell us some basic information before asking for help:
- Model Name: Asus ZenFone 5Z
- Firmware Version:
- Rooted or not: No
- Frequency of Occurrence: Everytime
- APP Name & APP Version (If your issue relates to the app): No
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Comments
Try to reset your device and check if it is solved.
Thank you.
Do this same thing happens in safe mode?
To entre safe mode follow steps from link
And please let me know
Still u dont see option there than try factory data reset and check by backing up ur imp data
Also if factory reset doesnt help than you fingerprint cable may have loosen up with board so you need to visit centre and check that
Thankyou😊
Hi kindly troubleshoot as per below: