Unable to connect to Wi-Fi

edited September 2020 in Others
Model: ZE550KL
Firmware/APP Version: 6.01
Frequency of Occurrence: Daily
Rooted: No
APP Name:

Problem started about 1 week ago. Before that I had no problem.
If I ran the scan in privacy and security, it seemed to clear it. But now after doing that it doesn't connect to Wi-Fi.
If I put hotspot on, another user connects to mine without any problem.
Hope somebody can help. Thank you.


  • katichkatich Level 1

    Hi, Try some of these solutions for wifi authentication problem

    1- Verify the wireless network name for duplicates

    2 - Modify the wireless network configuration

    3 - Give the old Airplane mode a try

    4 - Perform Network settings reset on Android

    5 - Make sure your Android device software is up to date

    6 - Factory reset your Android device

    I hope one of these methods will work for you.

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