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My headphone is not working only during calls

sbhuvaneshwaran
Star II
Is anyone able to help me with below problem.
My headphone is not working only during calls, eventhough headset is detected, it is working fine while gaming, listening to music or video, but not working in what's app call, duo call etc . But only this headset(Smoking bud) is not working during calls recently, If I use another headset it is working properly. Also there is nothing wrong with my headset too I have connected with other devices and there I could able to speak call using headphone. I have tried restarting my device ejected my sim and reinserted it. Please help me on this

10 REPLIES 10

sbhuvaneshwaran
Star II
Gustav_ASUS

@sbhuvaneshwarans If you'd like, I can send you instructions on how to log your phone via PM. Other than that, a factory reset is always available to try, but I can see why you would like to avoid that.


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@Gustav_ASUS please send me the instructions and my internal memory is already 80percent occupied I don't have any backup device available now so I won't go with factory reset