Hello
@AnthonyLee_ASUS hope you are well. Ok update. I had to reset my OS once again 5/31/2020. The laptop did not freeze while testing my no mouse scenario but all of a sudden I got a pop up message window saying that I had not set up a default program for email services. Then it would tax my cpu that would make the machine very unresponsive. Tracking down what was affecting the computer was a task called COM Surrogate linked to a dllhost file. After the rest the message was gone and it seemed to be operating normally. That until today sometime this morning actually. I had a software running on my machine that deep scans a hard drive to try and recover files. That was the only app running I left on last night and I had switched my power settings to not go to sleep so that the scan could be ready this morning when I get to it. The machine was frozen one again with the screens on this time the right side of the pc was hot
🔥. You could feel it on the frame. The recovery software I was using is called EaseUS Data Recocery and I did not have a mouse connected. Upon powering down and restarting my bottom screen wallpaper was not correct when that happens I have noticed that the computer will continue to have constant problems
Needless to say this unit is plauged with something for this many resets since I got it. And I havent really been able to use it for my intended purpose.