It seems like i enabled double tap to lock and wake, but it doesn't work properly. Only double tap to lock works. I'm on WW-17.0230.2004.60 right now.
Any fixes? @Anders_ASUS @LP_ASUS @Gustav_ASUS
Swipe up to wake up gesture doesn't work either.
Please send a video captured with another device
Even with pocket mode off it still doesn't work.
Do you have a live wallpaper? If so, change to a static image and see if that resolves your issue.
I know it's late. But, it fixed itself by changing tempered glass. The glass was broken atop of the sensor thus making it sensing the broken glass as a near object.
I am using ROG phone 3 just received a brand new phone yesterday and i am facing the same problem as mentioned above. Double tap to screen off is working properly but Double tap to screen on and Swipe up to wake up is not working at all.
is this because of my Tampered glass? Or there is a problem with my Phone.
Gestures on Dark screen like W,S,Z to launch different apps are also not working. Inshort once the phone is locked/in idle mode none of the gestures work. Except 'lift to check phone'
is there something i am missing out or doing wrong. Please need help with this issue ASAP
Could be a faulty sensor, or the tempered glass protector is too thick.