ROG 2 shuts down when charging

[ejvtan]

Has anyone had this issue on their ROG 2 when they charge it keeps shutting down. Phone keeps on shutting down when charging. Can't seem to find a fix.
Tested the charger and tried wiping my phone.

[vikrantsharma98]

ejvtan

Has anyone had this issue on their ROG 2 when they charge it keeps shutting down. Phone keeps on shutting down when charging. Can't seem to find a fix.

Tested the charger and tried wiping my phone.

ROG 2 shuts down when charging

Any update

[Obed]

Same for me, until now my phone keep shutting down when they charge. Worst case, my phone sometimes turn to black screen when i play, but I can still hear apps running and can interact with the screen if know where the buttons are. I have experienced this for the past 2 months and had a chance to do a factory data reset but it's still the same.

[sauravshanbhogu]

ejvtan

Has anyone had this issue on their ROG 2 when they charge it keeps shutting down. Phone keeps on shutting down when charging. Can't seem to find a fix.

Tested the charger and tried wiping my phone.

ROG 2 shuts down when charging

This happens when the phone heats to a certain temp . Mostly 40°c as it is this same temp most of us are facing the black screen/switch off issue. It can be gaming, phone charging or anything that causes the phone to heat. Happening to many after they've updated to the latest ver of A10.

[sauravshanbhogu]

Obed

Same for me, until now my phone keep shutting down when they charge. Worst case, my phone sometimes turn to black screen when i play, but I can still hear apps running and can interact with the screen if know where the buttons are. I have experienced this for the past 2 months and had a chance to do a factory data reset but it's still the same.

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Past two months ? Are you sure?!?. Worked fine for me with no heating + excellent battery life right till the latest ver of A10. ( Maybe May update ). As soon as I updated the phone , it started facing the same issue you mentioned.

[sauravshanbhogu]

@CH_ASUS @Anders_ASUS @Titan_ASUS