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[Zenfone 5 ZE620KL] Bad Video quality when in low light

chrisdionleon80
Star III
Please tell us some basic information before asking for help:
Model Name: ZE620KL
Firmware Version: 17.0615.2003.22
Rooted or not:
notFrequency of Occurrence:
alwaysAPP Name & APP Version (If your issue relates to the app):
CameraIn addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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The video look very dark when im' using indoor and low light
. The third party camera like insta story also very dark
7 REPLIES 7

chrisdionleon80
Star III
Abhinav

https://zentalk.asus.com/en/discussion/comment/81862#Comment_81862

Video recording comes a bit darker than picture or what you see in viewfinder. This is normal behavior of every phone.


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but when using a9 it's look bright

Abhinav
Zen Master I
chrisdionleon80

https://zentalk.asus.com/en/discussion/comment/82017#Comment_82017

but when using a9 it's look bright


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Low ISO helps video recording to shake less in dark conditions. Same thing you'll find on Samsung phones too.

Btw maybe In future asus will update it after reading this thread.

Christine_ASUS
Community Legend II
Hi all
Thank you all for sharing. Please check some tips for using the stock camera below😉
1. Pro Mode: Adjust your favorite presenting mode, from ISO, EV, WB, S to AF. You could try other modes (e,g. Beauty, Google Lens..) as well.
2. HDR: Once HDR is triggered, try you best to avoid tremors while taking picture.

If you still could not adjust a prefered pro mode, could you provide me more information so that I could "get the picture" more? 😉
1. Original picture
Camera>Settings>Restore default setting>Pro Mode>adjust a setting you like
2. Screenshot of the settings in Camera and the settings in Pro Mode
3. Issue detail

Thank you.