Primary camera not working, takes blur images.

sanjeevkr9785sanjeevkr9785 Level 1
edited September 2020 in ZenFone 5 Series

Please tell us some basic information before asking for help:

  1. Model Name:Asus Zenfone 5Z
  2. Firmware Version:.70
  3. Rooted or not:no
  4. Frequency of Occurrence:always
  5. APP Name & APP Version (If your issue relates to the app):camera

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


Primary camera on zenfone 5z is not working after last security update of March 2020. It takes blur images. Focus is not working. Already tried in safe mode still not working. Hardware is fine. Reset the camera settings. Tried tapping around camera nothing helps. Asus fix this issue. I can see many are facing same issue .



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