[ZenFone Max M2 ZB633KL]Flashlight not working

SyafikiSyafiki Level 1
edited September 2020 in ZenFone Max Series

Please tell us some basic information before asking for help:

  1. Model Name:ASUS_X01AD
  2. Firmware Version:OPM1.WW_Phone-17.2018.2004.31-20200507
  3. Rooted or not:Not Rooted
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.



  • Hi Syafiki

    Sincerely apologize for any inconvenience caused. Does the issue appear only on the stock camera and or on apps like Instagram as well?

    We suggest that you try clearing cache & storage of Camera (long press "Camera">App Info>Storage & memory>Clear cache/Clear storage). And then, if it happened on other apps, try to re-install apps and check again.

    If the situation remain the same, please contact ASUS repair center in the country of your residence: https://www.asus.com/support/Service-Center-All-Countries/

    If it is impossible to access the service center during Covid-19 period, please try Call us: https://www.asus.com/support/CallUs

This discussion has been closed.