Press and hold volume down button make phone restart

Muhammad AriiqMuhammad Ariiq Level 1
edited September 2020 in ZenFone Max Pro Series

Please tell us some basic information before asking for help:

  1. Model Name: ZenFone Max Pro (M2)
  2. Firmware Version:
  3. Rooted or not: NOT
  4. Frequency of Occurrence: when holding volume down
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


So when im playin some games on my phone, im holding volume down button. Then the phone just restarted. My phone cant boot up ( stuck on asus logo ) then restart itself again. How to repair this please help


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