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Fast charging stops working occasionally in latest version

ayushgoel
Star I
Please tell us some basic information before asking for help:
Model Name: Zenfone 5z
Firmware Version: latest build March 2020
Rooted or not: not
Frequency of Occurrence: almost everyday
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Fast charge does not start automatically. I have to restart the phone every time for fast charging to work.
6 REPLIES 6

rangapur_jagan
Star III
No it's Software issue only,
Even I do face this issue rarely.

archilsoni412
Star III
Have you kept schedule charging on?
Because if this is on and the time for the schedule charging is larger then after some amount of battery charging the phone automatically reduce the charging rate inorder to protect your phone's battery. So check that first. If problem still persist the factory reset is the only option