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Zenfone 5z main camera blur after .70 update

mtn_madhan
Star III
Please tell us some basic information before asking for help:
Model Name:Zenfone 5z
Firmware Version: .70
Rooted or not: Not
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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2 REPLIES 2

victor010
Zen Master III
Hi, kindly follow the below steps:
1. Check your phone for latest software version
2. Go to Camera settings & try changing focus mode
3. Clear cache & storage of Camera App after backing up & disable/re-enable camera App
4. Try the same under safe mode:
Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode
5. If still you face the issue factory reset your phone after taking a full backup.

sinashbt
Star II
Hello,
I too am facing the same issue after the last firmware update.
Phone model is zenfone 5z
Firmware: .87
Main camera is blurry, it doesn't focus on anything. Even I am unable to scan the QR codes from other apps like PayTm due to out of focus camera.
Please help. Thanks
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