No stable update till May end.

AxatpAxatp Level 1

They don't know exact date of release. And they have given the suggestions to higher authority for re But they don't know when that suggestions will be solved.


  • Joe_ASUSJoe_ASUS mod
    edited May 2020

    Hi Axatp,

    The latest Android 10 developer version for Zenfone Max Pro M1 can be downloaded on ASUS official support website:

    ASUS will continuous provide regular update on Android 10 developer version.

    If you have any recommendation or face any issue, please provide your feedback on Asus ZenTalk forum. Please read the terms and conditions associated with the beta version before updating your Max Pro series model.

    We apologize for any inconvenience caused. For further updated information related to updates, please stay in tune with our social media channels or visit our Asus support website. 

    Thank you for your continued support and patronage.

  • AxatpAxatp Level 1
    edited May 2020

    Hello Joe_ASUS,

    I am going to download the stable one as you have hell lots of bugs in beta.

    Please be ensure that you give the stable update as soon as possible and that too bug free...

    And one more thing I don't get the link to see the latest firmware available link in My Asus App , where it has gone ?

    Thank you.

  • Y_ASUSY_ASUS mod
    edited May 2020

    Hi Axatp,

    Could you show us a screenshot of the error on MyASUS app? Thank you. 🙂

  • AxatpAxatp Level 1

    Hello Y_ASUS,

    There is no error but I can't find the link which was first available to go to the firmware section.

    Please see to it.

    Thank you

  • AxatpAxatp Level 1

    Here at the end I get the link to go to the website of asus.

    Here it is missing ??

  • AxatpAxatp Level 1


    And don't change the topic

    What's the status of stable Android 10 on Asus Zenfone Max Pro M1 ??

    It's already may end. Shame on Asus as thay are not committed to their promises 😠😠.

    All other smartphone with stock android or of their own UI, they have released the stable update to all their capable smartphones , but as max pro M1 is on stock android, they are least concern on providing consistent updates and they are lacking in every aspect.

    They should close the company as they are not providing latest updates on time to old phones and are commenting the launch of new phones in the market . I insist to all of you that don't buy Asus smartphones, this company sucks.

    Thank you 😤😤

  • I'm just done with asus. They do not keep their promise. I'm going to sell or keep this phone switched off and buy a brand new smartphone who are committed to their promise and provide updates on time. Even the cheap low end device brand are better than asus.

  • AxatpAxatp Level 1

    Yes bro ,

    You are absolutely right.

    Asus has never showed interest in updating phones and they are always geared up for launching of new smartphones. I am just thinking that what asus is doing, they should first get the update process smooth and then they should get to launch new phones.

    How they are managing I don't know.. 😠😠

  • Actually bro the problem here is,Asus is not only a smartphone company, it is a global technology manufacturing company that makes PCs, smartphones,gaming accessories etc and even they are more dependent on their PCs and flagship devices. So,they are likely less caring towards the budget segment (asus zenfone).

    Now the only way to get the stable update As soon as possible is by making a mass movement. Juat go on asking the staff and use the tag #asuszenfone10update to get what we intended.


  • AxatpAxatp Level 1

    I have gone through asus app .

    I have selected the option" transfer to agent " in asus Zenfone Max Pro M1 section under smartphones.

  • Y_ASUSY_ASUS mod
    edited June 2020

    Hi Axatp,

    What's your MyASUS app version?

    Did the link disappear after you updated the app?

    Do you mean a link used to appear on this page of your screenshot?

    What's the status of stable Android 10 on Asus Zenfone Max Pro M1 ??

    Sorry, we haven't received information on this. The latest version available is WW-17.2017.2004.424.

    The latest Android 10 beta version for Zenfone Max Pro M1 can be downloaded on ASUS official support website.

    ASUS will continuous provide regular update on Android 10 beta version:

    Sorry for any inconvenience caused.

  • AxatpAxatp Level 1

    Yes the link disappear to go to the website.

    My asus app version is:

This discussion has been closed.