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Asus Zenfone max pro m2 chrome and Gmail crash

Jer
Star III
Please tell us some basic information before asking for help:
Model Name: Asus Zenfone max pro m2
Firmware Version:Newest Android 9
Rooted or not:No
Frequency of Occurrence:Always
APP Name & APP Version (If your issue relates to the app):Chrome, Gmail
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
I don't know why, but my chrome and Gmail always crash. Everytime I want to search or check my email, these two apps always crashed! I alr do force stop and clearing cache, but it all didn't work! Please help me if you know how to solve this problem. Now I use mozila Firefox because i cant use my chrome.
~UPDATED: FIXED~
To fix this issue, you just need to uninstall update the chrome app on setting, after that, you can update the latest version of chrome at Google play store! It's stable and this bug is fixed!
Thx to all of your replies guys!
59 REPLIES 59

ajit_meena89
Star I
Hi,
Device: Asus Zenfone Max Pro M2
Every application is getting crash after starting and chrome is also not able to open the pages.
Please help

ZT-52823760
Star I
tyodefirmansyah04

Someone please give me a solution 😞


View post
Disable Google Chrom and Enable it again, dont update new version. And all your apps will be working fine.
there is a bug in new update of Google chrom.


Jer
Star III
KEYURSHETH333@GMAIL.COM

https://zentalk.asus.com/en/discussion/comment/81900#Comment_81900

Disable Google Chrom and Enable it again, dont update new version. And all your apps will be working fine.

there is a bug in new update of Google chrom.


View post
You can do uninstall update on google chrome setting and update the chrome in the Google play store now, they have rolled back update to the previous version. It's stable tho.

sujanjsr0
Rising Star II
Hi there, we understand the emotions of our users, our team is working towards giving Asus users a better experience with their devices and will continue to do the same. We request you to understand the process and stay tuned to our Official channels in the meantime.
Now i know how to Copy paste .😇