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Asus Zenfone max pro m2 chrome and Gmail crash

Jer
Star III
Please tell us some basic information before asking for help:
Model Name: Asus Zenfone max pro m2
Firmware Version:Newest Android 9
Rooted or not:No
Frequency of Occurrence:Always
APP Name & APP Version (If your issue relates to the app):Chrome, Gmail
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
I don't know why, but my chrome and Gmail always crash. Everytime I want to search or check my email, these two apps always crashed! I alr do force stop and clearing cache, but it all didn't work! Please help me if you know how to solve this problem. Now I use mozila Firefox because i cant use my chrome.
~UPDATED: FIXED~
To fix this issue, you just need to uninstall update the chrome app on setting, after that, you can update the latest version of chrome at Google play store! It's stable and this bug is fixed!
Thx to all of your replies guys!
59 REPLIES 59

satria
Star II
disabling and enabling the chrome app and dont update the chrome or it will make your g mail and chrome don't work

dbss206
Star II
Guys. Good news. I finally discovered that Google has rolled back the app to its previous stable version. Nothing to worry. Just uninstall updates, and re-update Chrome. Google Chrome ll be rolled back to good ole 81.0.4044.38. enjoy guys

Jer
Star III
dbss206

screenshot-20200521-064115.png

Guys. Good news. I finally discovered that Google has rolled back the app to its previous stable version. Nothing to worry. Just uninstall updates, and re-update Chrome. Google Chrome ll be rolled back to good ole 81.0.4044.38. enjoy guys


View post

Thx dude, its work. By the way, for people that afraid of uninstalling google chrome update because you don't remember your account password, you don't need to login again after uninstalling chrome update. I tried it!

andrepanda28
Star I
dbss206

screenshot-20200521-064115.png

Guys. Good news. I finally discovered that Google has rolled back the app to its previous stable version. Nothing to worry. Just uninstall updates, and re-update Chrome. Google Chrome ll be rolled back to good ole 81.0.4044.38. enjoy guys


View post

Thanks dude, it works

zye_Ashwin
Star I
guys i am also facing the same problem since yesterday man i was just about to fACTORY reset thank god i saw this feed.