Asus max pro m2 Boot logo stuck

[Pabel]

Please tell us some basic information before asking for help:
Model Name: X01BDA
Firmware Version: latest one, dont know exactly
Rooted or not: Non rooted
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Suddenly Hanged while watching youtube and I pressed power button to restart. Then Boot logo stucked and dont show recovery mode, only fast boot mode.
I am normal user, do day to day task like browsing, video call, watch youtube. Dont know what happened

[Christine_ASUS]

Hi shahidul.pabel
Sincerely apologize for any inconvenience caused. I have forwarded the information to the relevant department few days ago. Please check your inbox for the private message I've sent you, since the further information that we need involves your personal information. Thank you.

[Nilesh13]

Same thing has happened with my phone.
@Christine_ASUS

[Pabel]

Nilesh13

Same thing has happened with my phone.

@Christine_ASUS

View post

Pray that, God will make them suffer too! They dont need consumers satisfaction, they dont even care about ur fucking loss! Um totally fed up about this mobile brand!