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My rog 2 it won’t turn on

jv_santos07
Star I
Good afternoon,
I have issue on my rog 2 it won’t turn on. I tried the hard reset it won’t work I have no idea what happen it was working earlier. The backlight it’s on but the screen froze. It showing the republic of gamer on the screen.

2 REPLIES 2

Anders_ASUS
Hall of Fame III
Are you pressing volume down + power button for 10s?

jv_santos07
Star I
first I did volume up + power so many times and didn’t work. I saw one post what they did is volume down + power and it works. My rog 2 is now working. But I have no idea why my rog 2 just suddenly shutdown even though my battery is over 60 percent. This happen twice now in 2 months