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Not able to open recovery mode in asus zenfone m2 pro

sarveshvish97
Star I
Please tell us some basic information before asking for help:
Model Name: ZB630KL
Firmware Version:
Rooted or not: not
Frequency of Occurrence: 1st time
APP Name & APP Version (If your issue relates to the app): no idea
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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1 REPLY 1

victor010
Zen Master III
Hi, kindly help us with the following information to find a solution to your query.
Firmware version your device is on.
2. Elaborate more on the problem you are facing, so that we can understand your issue better.