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Solution & Request: Asus Remote Link Agent Preventing Laptop From Turning off Display or Sleeping

a_m_a-7
Star I
System: Windows 10 Home 64-bit 10.0.18363
Battery or AC:
Model: ZenBook Flip UX463FL
Frequency of occurrence: Most of the time
Reset OS:
Screenshot or video:
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Detailed description:
13 REPLIES 13

Blake_ASUS
Community Legend II
Hello a.m.a-7,
Thank you for your reply.
May I have a screenshot of your Power plan setting as well?
I will ask our technical support to look into this issue.
Thank you.

a_m_a-7
Star I

Blake_ASUS
Community Legend II
Hello a.m.a-7,
Thank you.
This issue has been reported.
Thank you.

japariri50
Star I
Nice For asus really proud of asus

Blake_ASUS
Community Legend II
Hello a.m.a-7,
Have you ever installed ZenUI APP " Remote link (PC remote)"?
Remote Link (PC Remote) - Google Play 應用程式If so, may you uninstall it?
Thank you.