Asus max pro m2 Boot logo stuck
Pabel
Level 1
Please tell us some basic information before asking for help:
- Model Name: X01BDA
- Firmware Version: latest one, dont know exactly
- Rooted or not: Non rooted
- Frequency of Occurrence:
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Suddenly Hanged while watching youtube and I pressed power button to restart. Then Boot logo stucked and dont show recovery mode, only fast boot mode.
I am normal user, do day to day task like browsing, video call, watch youtube. Dont know what happened
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Comments
Many users have reported the same issue , that's actually the software bug after updating to 0.73 version and that's because the so called asus development team has messed up with firmware.
So the only solution to this problem is taking your device to authorised service centre.
bro, u are facing same problem? please share us, if any methods work.
seriously bro, so messed up. Dont understand what to do. where their service center in Bangladesh? Any idea?!
Hi shahidul.pabel
Please try following steps to access recovery mode.
1. Keep pressing "volume down key"
2. Press "power key" and stop press " power key" once you feel the vibration
3. Still keep pressing "volume down key" and stop press "volume down key" once you enter [Android Recovery] Screen
4. Choose "Wipe data/factory reset"
#Hardware Reset Guide
https://www.asus.com/support/FAQ/1006346/
If the situation remain the same, please contact ASUS repair center in Bangladesh
https://www.asus.com/bd/support/Service-Center/Bangladesh
not working. its storage is dead, well done ASUS!
Hi shahidul.pabel
Sincerely apologize for any inconvenience caused. I have forwarded the information to the relevant department few days ago. Please check your inbox for the private message I've sent you, since the further information that we need involves your personal information. Thank you.
Same thing has happened with my phone.
@Christine_ASUS
Pray that, God will make them suffer too! They dont need consumers satisfaction, they dont even care about ur fucking loss! Um totally fed up about this mobile brand!