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Update for zenfone 3 max

Luisvinegas
Star I

‎05-04-2020 05:14 AM

We need an update for zenfone 3 max my phone is still 7.0 android versiob need an update
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2 REPLIES 2

Christine_ASUS
Community Legend II

‎05-05-2020 02:29 AM

Hi Luisvinegas,
Thank you for your asking. Kindly check update on your phone and try to update it by following steps below:
Setting>System>System Updates.
If it doesn’t work, kindly refer to the link below to try manual-update.
#Firmware Update Guide
https://www.asus.com/support/FAQ/1009748/

Since your current Android version is different from the latest version, to ensure normal update, we suggest that you first update to the last version of Android 7, then update to the first version of Android 8, then the latest version of Android 8.
For example, ZC553KL: current version > WW-14.0200.1806.355 > WW-15.0200.1808.418 > WW-15.0200.1812.503.
#ZC553KL Firmware Spot:
https://www.asus.com/Phone/ZenFone-3-Max-ZC553KL/HelpDesk_BIOS/
#ZC520TL Firmware Spot: (Please check your SKU ID/TW/WW/US before downloading.)
https://www.asus.com/us/Phone/ZenFone-3-Max-ZC520TL/HelpDesk_BIOS/
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Santhosh_p_s
Star III

‎05-06-2020 06:26 AM

Christine_ASUS

Hi Luisvinegas,

Thank you for your asking. Kindly check update on your phone and try to update it by following steps below:

Setting>System>System Updates.

If it doesn’t work, kindly refer to the link below to try manual-update.

#Firmware Update Guide

https://www.asus.com/support/FAQ/1009748/

Since your current Android version is different from the latest version, to ensure normal update, we suggest that you first update to the last version of Android 7, then update to the first version of Android 8, then the latest version of Android 8.

For example, ZC553KL: current version > WW-14.0200.1806.355 > WW-15.0200.1808.418 > WW-15.0200.1812.503.

#ZC553KL Firmware Spot:

https://www.asus.com/Phone/ZenFone-3-Max-ZC553KL/HelpDesk_BIOS/

#ZC520TL Firmware Spot: (Please check your SKU ID/TW/WW/US before downloading.)

https://www.asus.com/us/Phone/ZenFone-3-Max-ZC520TL/HelpDesk_BIOS/


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Lol, he asking next update not a setting advice. You don't understand the customer request
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