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Android 10 update not received on Asus Max M2 device

dabusaha661
Star III
Please tell us some basic information before asking for help:
Model Name: Asus Max M2
Firmware Version: .60
Rooted or not: not
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
Dear Asus, release android 10 update on Asus Max M2 device. But any max M2 device users not found any software update. But Asus say update received from server our device. Already 7 days out release date . Asus say it's stable version not beta version . So my question it's stable version so #why our device not found any software update??? Answered 😠😠😠 . Why ??? I regularly check system update but not found any software update?? Why ?? Please roll out android 10 update?? All users are not patients about android 10 update. All users are very angry from your works 😠😠. Please roll out . Please............
8VUXS9BTD36H.png

36 REPLIES 36

subhankarbarua0
Star III
AKP

D555V4Z5FR8T.jpg

Tried to downgrade but the file I downloaded does not worked on my asus zenfone LITE L1

Please reply what to do

When we will be getting fota update of Android P?


View post
Download the downgrade file of your device model. And copy it into your root directory of your sd card. Then go to recovery mode and choose, 'apply update from external storage'. After downgrading, clear chache and factory reset your device.

subhankarbarua0
Star III
AKP

D555V4Z5FR8T.jpg

Tried to downgrade but the file I downloaded does not worked on my asus zenfone LITE L1

Please reply what to do

When we will be getting fota update of Android P?


View post
Are you still on android oreo ?

Vengeance
Star I
subhankarbarua007

https://zentalk.asus.com/en/discussion/comment/77155#Comment_77155

Fastboot ?? Are you pressing volume up and power button ?? For getting into revovery mode, you need to press volume down and power button. And if you see 'no command' error in recovery mode, press volume up and power button simultaneously.


View post
Yes sir I am pressing volume up and power button simultaneously

An_Sha_D
Star I
justin111

https://zentalk.asus.com/en/discussion/27452/android-10-update-not-received-on-asus-max-m2-device

Hello,

Please for the love of god don't Update using the ZIP from the Asus website. The file ruined my phone. I downloaded and copied on the root and then checked for Update. It detected the update package and started install. The phone rebootrd and came to a screen which asked for a password. It should be noted that the phone has no pin, pattern, password or face unlock.

My question is how did Asus put a password on the ZIP file ??


View post
🤣🤣🤣🤣🤣
subhankarbarua007

https://zentalk.asus.com/en/discussion/comment/76604#Comment_76604

Sure, I will keep updating 😊


View post
Me 2

victor010
Zen Master III
Hi there, you may click on the following link to download update manually, request you to read the instructions before upgrading and take a full backup of the device before. Click here: https://www.asus.com/in/Phone/Zenfone-Max-M2-ZB632KL/HelpDesk_BIOS/