Front camera not working
Rupesh Kumar
Level 1
My Asus 6z Zenfone front camera is not working after android 10 update.it works well before update.Now it's always show "Camera can't flip".Please fix the bug as early possible.
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Do you have a cover or screen protector on the phone? If the proximity sensor is obstructed, this error can trigger.
More information on the issue and the location of the sensor can be found here. https://zentalk.asus.com/en/discussion/9521/camera-cannot-flip-general-issue/p1
If you have already verified that the sensor is not obstructed, then clear the storage and cache in your camera. If no improvement, back up all of your data and factory reset the phone. And if that doesn't work, please contact your local service center for a warranty repair.
Remove the sound of flip camera and try again
I am having the same issue, after restart the rear camera works fine but once I flip it for selfie mode, it hangs and doesn't work. Then the camera app just goes black and no other application can access the camera too.
Even I started facing this issue on 2nd March after installing the update. The camera randomly stopped working. I never had to restart my phone due to camera problems, there were none, other then the usual cannot flip, it always worked after retracting.
I took the SMMI test and it failed. Now today, I factory reset my phone and it still doesn't work.
Have you been able to fix it in your Your phone Rupesh?
Sorry bro Not working.
I tried everything but my front camera of phone is still not working.its happens after update android 10.
My camera actually worked yesterday out of nowhere and suddenly by evening it started giving the same problem.
Nope nehab912..Still my phone front camera is not working.its shows camera cannot flip everytime.Am also reset my handset but nothing happens.
So it doesn't flip at all ?
I am having this issue intermittently.. I need to restart and it works for sometime. I think it is a software issue because the camera flips but there's something with the update itself. So I am waiting for an update now, I hope it is fixed soon, can't keep restarting the phone daily ?
Hey Rupesh,
I just wanted to check if you're still facing this issue or did you manage to get it resolved ? If yes, how did you get it resolved completely ?
In my case, the problem suddenly stopped occuring and for some time camera worked fine but recently the front camera has started giving me the same problem.
I would like to know what can be done so that I get rid of this problem it's really giving me a hard time !
Thanks :)
Hello
The same issue is with me ...unable to use front camera as it is showing there is cammera cannot flip sort of like that .I tried restarting also but there is no use..Could you tell me what to do?
Just now checked by removing tempered glass which is blocking camera sensor and now it is working fine....
I already tried this ! Earlier I had a tempered glass on the screen, I removed it and installed a new one which is not even covering the sensor area.
It's been almost an year with this phone but I never had this issue before but why now :( !
Bonjour. j'ai exactement le même problème que vous depuis la mise à jour d'Android 10.
J'espère juste que c'est un problème de mise à jour car tout fonctionnait bien avant celle-ci maintenant j'attends la future mise à jour en espérant que Asus va régler ce problème au plus vite.
Bonjour Jaz,
Désolé pour toute erreur de langue, j'ai utilisé le traducteur :)
Je ne sais pas comment la mise à jour affecte le capteur ou le logiciel de l'appareil photo, une chose que j'ai observée jusqu'à présent est qu'après avoir réinitialisé mon téléphone, l'appareil photo fonctionne pendant un certain temps. Et le problème se produit moins souvent.
Vous pouvez essayer de réinitialiser votre téléphone après avoir effectué une sauvegarde.
Et espérons qu'il y aura une mise à jour pour ce problème dans les prochains jours .. et que nous n'avons pas besoin d'aller au centre de réparation! Hehe.
Quel est le message qui s'affiche à l'écran ?
As tu une coque ou un protège écran ?
I am having the same issue, after restart the rear camera works fine but once I flip it for selfie mode, it hangs and doesn't work. Then the camera app just goes black and no other application can access the camera too.
Hello,
Did the problem start after upgrading to Android 10 ?
I think Asus should either give a dedicated camera update or this may be solved by upcoming Android 11 update, but that's too long to wait for.