At the moment I do not observe problems to open them. There are only problems to hide them in the gallery, the ".nomedia" file has no effect in the images folder.
Thanks @Anders_ASUS for investigating the problem.
I'm not following. You want to hide the whatsapp album, or are you saying that other files than photos and videos showing up in the gallery app when browsing the whatsapp folder/album?
In the ASUS Gallery application you should not display the images in the Twin WhatsApp folder when the ".nomedia" file is included, however the images are displayed in the ASUS Gallery application.
Comments
Same problem was faced by me until the last update which solved the problem.
No i found out that only pdf files are opening. Not able to add contacts
Same issue , not able to acces contact in twin app
I can not add contacts from Zenfone 6 and 5z after upgrading to Android 10, from WhatsApp Twit.
I will let our devs know. Thanks!
Btw, does anyone still have problem opening files with the latest firmware and if yes, what kind of file? We will look into the add contacts issue.
At the moment I do not observe problems to open them. There are only problems to hide them in the gallery, the ".nomedia" file has no effect in the images folder.
Thanks @Anders_ASUS for investigating the problem.
I'm not following. You want to hide the whatsapp album, or are you saying that other files than photos and videos showing up in the gallery app when browsing the whatsapp folder/album?
In the ASUS Gallery application you should not display the images in the Twin WhatsApp folder when the ".nomedia" file is included, however the images are displayed in the ASUS Gallery application.
Export your contacts from device to your google account and then whatsapp will recognize them.
Same problem was faced by me until the last update which solved the problem.