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-can't make a call or vcall in fb messenger- zenbook UX433F

nyeinsint1
Star I
System:
Battery or AC:
Model:
Frequency of occurrence:
Reset OS:
Screenshot or video:
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Detailed description:
3 REPLIES 3

Blake_ASUS
Community Legend II
Hello nyeinsint1,
Are you using Chrome?
Thank you.

JOAOMORAIS
Star I
I am having the same problem with Chrome. Is there a solution?

Blake_ASUS
Community Legend II
Hello JOAOMORAIS,
This is issue is caused by Chrome not able to use the correct camera.
We have been waiting for google to solve this for a while.
Please kindly use another browser if you need to have video call.
Sorry for the inconvenience caused.
Thank you.