Issues on Zenfone 5Z

[R_2]

Model Name: Zenfone 5Z (ZS620KL)
Firmware Version: 100.10.107.70
Frequency of Occurrence: everyday
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Until 100.10.107.46 everything was fine. Then on the same firmware (.46) fingerprint reader started to not unlock sometimes when screen is off and it's slower. I have to put the finger 2 times, but not always. I tried to solve with factory reset. I didn't solve the problem.
Now on latest firmware .70 i also face lags/frame drops everywhere sometimes. When i close all recent apps it runs well, no lags, but then they come back. An example when they occur: when i scroll between windows from left or right. It's frustrating.
Asus what's happening? What are you doing? Please fix these issues. I'm not the only one who face these issues. I am truly frustrated. I can't stand these problems. I' m considering to not buy Asus phones anymore because it's absurd

[R_2]

christianrodrigues1981

@CH_ASUS @Y_ASUS Hello, even if the phone is locked, you can access the quick access menu. Gravissimo security error. Only the mobile data you are asked to unlock, but the rest is not required to unlock. Please pay attention to that. I have already read in some responses from some moderators in previous versions "that is a peculiarity of android 10", so why does asus not fix it to protect its users? Thanks for listening

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And you can activate NFC without lock protections... Those who use google pay are not protected. Someone could take their phone and spend their money... It seems that Asus doesn't care about his customers. Now I will know better what to buy next time

[adityapruthi200]

christianrodrigues1981

@CH_ASUS @Y_ASUS Hello, even if the phone is locked, you can access the quick access menu. Gravissimo security error. Only the mobile data you are asked to unlock, but the rest is not required to unlock. Please pay attention to that. I have already read in some responses from some moderators in previous versions "that is a peculiarity of android 10", so why does asus not fix it to protect its users? Thanks for listening

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YesYes..... Anyone can access our credentials through it.... Even after loosing the phone one can also turn off the location services from the quick settings samsung and other devices don't let this happen. Even they have a password protection to turn off the phone.
Pls asus look into this issue.

[R_2]

@CH_ASUS @Y_ASUS can you help me please? Any news about animation lags issue?

[dsmehta185]

I have too noticed issue in fingerprint senso on .70. Have to atleast 2-3 times before the phone unlocks. Not felt any animation lag or frame drop though.

[Kabir]

dsmehta185

I have too noticed issue in fingerprint senso on .70. Have to atleast 2-3 times before the phone unlocks. Not felt any animation lag or frame drop though.

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Experienced same on my device too! Takes about 2-3 attempts to unlock 🔓 device. Same goes with app lock!!!!