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Bugs I found using Zenfone 5 Android 10 Beta

lexjam00
Star I
Please tell us some basic information before asking for help:
Model Name: Zenfone 5
Firmware Version: Android 10 Beta
Rooted or not: Not
Frequency of Occurrence: All the time
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
*Mic on Facebook Messenger appears not to be working. Although the 2 onboard mic is perfectly working using other apps.
- ive tried setting microphone permission enable yet nothing happened still no voice heard on the other end.

- Audio is quite low although at max volume.
16 REPLIES 16

jerrymonkeyinc
Rising Star II
lexjam00

Please tell us some basic information before asking for help:

  1. Model Name: Zenfone 5
  2. Firmware Version: Android 10 Beta
  3. Rooted or not: Not
  4. Frequency of Occurrence: All the time
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

*Mic on Facebook Messenger appears not to be working. Although the 2 onboard mic is perfectly working using other apps.

- ive tried setting microphone permission enable yet nothing happened still no voice heard on the other end.

- Audio is quite low although at max volume.


Bugs I found using Zenfone 5 Android 10 Beta
Please go to Google assistant settings and go to "Assistant" -> "Phone" and turn off "Hey Google" under "Voice Match"


Y_ASUS
Zen Master I
Hi all,
A new firmware update version WW-17.0615.2003.22 has been released.
In the version, we improved the issue of no sound in calls when OK Google is activated.
You may manually download from our website: https://www.asus.com/Phone/ZenFone-5-ZE620KL/HelpDesk_BIOS/
How to update firmware: https://www.asus.com/support/FAQ/1009748/
Please make sure to back up data before upgrading.
Thank you and have a nice day 🙂