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Mobile radio off

piyushoney
Star I
Please tell us some basic information before asking for help:
Model Name: asus Zenfone 5z
Firmware Version:
Rooted or not:
Frequency of Occurrence: monthly
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
I am living in a remote location and moreover current lockdown I am not able to go to any of service centre and make normal calls because of mobile radio issue. Please help me out.========================================

2 REPLIES 2

Y_ASUS
Zen Master I
Hi piyushoney,
By mobile radio do you mean the calling or the radio app?
Please tell us your carrier name and tell us how the error appears.
Thank you 🙂

Khans
Star I
My Asus zenfone 5z also auto restarted and network down happen scenes march 1st due to update Android 10 and now I am downgrade to 9 by official version but aishu is remain still not solved and also the lockdown happened so I stuck in my home and I will not go to the service centre to check my phone please help me if you can resolve my problem