ASUS Universal Dock (AH001) not charging the UX390UA

abdmasoudabdmasoud Level 1
edited September 2020 in ZenBook
Battery or AC:
Frequency of Occurrence:
Reset OS:

Hello i was buying the ASUS Universal Dock (AH001) since a while and was working properly with my zenbook UX390UA.
since yesterday the dock is not charging my UX390UA any more.
Any suggestion how I can solve the problem hence it was charging and all ports were functioning normaly?
As it is mentioned on the ASUS Homepage it does not say that the Universal Dock can be used with specific models only.
I was frustrated to read in other questions that the dock is not functioning with the UX serie.
Is this true?


This discussion has been closed.