Sliding two fingers on the screen causes jitter.

13

Comments

  • Last edited by zekron4x on 2020/3/10 19:42
    Bruno~xD posted on 2020/3/10 15:32
    Parece ser calibração do painel ou latência da CPU. Desde o lançamento saporra tá assim.
    Aí é foda. Se eu tivesse percebido esse problema nos primeiros dias, teria feito questão de devolver o celular.

    E eu pensar que saí de um Zenfone 4 que funcionava numa boa. Tipo, o aparelho é excelente, mas esses bugs (alguns por erros bestas de programação, como esse do delay na tela) deixam cada vez mais a experiência do usuário muito mais frustrante.
  • Jei_ASUS posted on 2020/3/6 04:27
    Hi all,

    Sorry for our late reply.

    Any news on the investigation?
    It is a software or hardware issue?
    The next FOTA will bring it already?
    Is it already scheduled?

    Thx again for looking into our issue!
  • Bruno~xD posted on 2020/3/19 04:18
    Any news on the investigation?
    It is a software or hardware issue?
    The next FOTA will bring it a ...

    Yeah, I'm waiting here too for an answer.
  • Hi guys.
    Any update from support team?

    Is anyone part of beta testing team to provide feedback, if the fix is under testing?

    Thank you
  • jochman84 posted on 2020/3/25 05:01
    Hi guys.
    Any update from support team?

    I don't even know if they are really testing it.

    This was not fixed since Android 8. Maybe it's a hardware issue or quality problem.
  • Jei_ASUS posted on 2020/3/6 04:27
    Hi all,

    Sorry for our late reply.

    Any news on what was causing the problem?
    Or when we'll have the next firmware released...?
    Please, Jei. Update us.
  • Device update is out.
    Another small chance, that it will be fixed.

    https://www.asus.com/zentalk/thread-303907-1-1.html
  • Last edited by Bruno~xD on 2020/3/30 10:20
    jochman84 posted on 2020/3/30 09:08
    Device update is out.
    Another small chance, that it will be fixed.
    Hey, guy, thanks for remembering us.

    I will try it, verifying the panel version, as it gets on the support website or rolled in my FOTA region.

    I will edit this reply with results.
  • Hi Bruno~xD,

    This issue is under investigation. Thanks for your patience.
  • jochman84 posted on 2020/3/30 09:08
    Device update is out.
    Another small chance, that it will be fixed.

    As Jei said, issue still under investigation, the panel was not updated in .70 and the issue persists.
  • Bruno~xD posted on 2020/4/1 19:58
    As Jei said, issue still under investigation, the panel was not updated in .70 and the issue persi ...

    Even m excited for solution as m facing same issue on 5Z only during gaming in pubg dont knw abt other games as i wont play any other than pubg stutters n frame drops are observed on multi touch 2 fingers 😔 hope for fix as soon as possible this issues is from A8 n glad that atleast asus is looking into it 😌
  • Bruno~xD posted on 2020/4/1 09:28
    As Jei said, issue still under investigation, the panel was not updated in .70 and the issue persi ...

    Well, here at least I've noticed an slight improvement about the touch problem, maybe related to the system stability, but it's not perfect.

    Also, the another bugs which we're reported were fixed.
  • zekron4x posted on 2020/4/1 18:08
    Well, here at least I've noticed an slight improvement about the touch problem, maybe related to t ...

    I didn't felt this improvement, just scrolling stutter is gone, but it's related to graphics and performance, not a touch panel issue.

    Anyway, some bugs were fixed.

    Just waiting for the touch fix now.

    --

    Não senti essa melhora, apenas o gargalo na rolagem foi melhorado, porém isso é relacionado à gráficos e desempenho, não à questão do touch.

    De qualquer forma, alguns bugs se foram.

    Esperamos então pra ver qual vai ser com o touch.
  • This fix will come in the next FOTA?

  • https://zentalk.asus.com/en/discussion/comment/70027#Comment_70027 plz check this issues faced during gaming on SD845 5Z really dissappointing with performance of CPU N GPU

  • Any news over this? The panel got fixed?

    @amitgarde3 discovered an issue on cpu/gpu clock. Couldn't be that the lags on UI and games too?

  • @CH_ASUS sir see this thread I was talking about. 🙂

    ☮️

  • Hi. I am also facing this issue from the first day. This is my third Asus phone. Bought two for my parents and one for me.

    But I was disappointed to see this issue. I might never buy an Asus phone again.

    How can this issue take such a long time to fix?

    Everyone knows with pubg and cod cominy on mobile, mobile gaming has reached a next level. You expect better than this from a flagship phone.


    Are these issues present in 6z too?

  • BrunoF20BrunoF20 Level 3

    They are looking into this, we are expecting it to be fixed in the next firmware. (If there's a fix and not a low quality panel.)

  • Hey guys asus is a underrated company due to such reasons its customer support is not as good as others i bought this phone only for gaming but i am disappointed asus such a capable processor but still gaming is hell bad i have to play pubg at lowest setting please help asus please i tried installing custom roms but i think the touch diver has to be updated please asus i love this phone and dont want to sell it the touch issue is just hilarious


This discussion has been closed.