Bluetooth Media won't play in Car
APP Name: Bluetooth
Rooted: No
Frequency of Occurrence: Always
Model: ZE620KL
RAM: 6G
Firmware/APP Version: Unknown
Hello
I recently changed cars and some troubles have arised with media playback.
Bluetooth connection works fine and calls are received and heard but it won't even let me select the media option for Bluetooth in the car, the only workaround is that the phone is connected with Android Auto active this lets me both hear calls and listen to media playback, I did the test with a Zenfone 5 lite and it connects to Bluetooth with media playback with no issue
I've also cleared the cache of Bluetooth to no avail
Currently on Android 10
Has somebody had a similar issue, if so where you able to fix it?
Rooted: No
Frequency of Occurrence: Always
Model: ZE620KL
RAM: 6G
Firmware/APP Version: Unknown
Hello
I recently changed cars and some troubles have arised with media playback.
Bluetooth connection works fine and calls are received and heard but it won't even let me select the media option for Bluetooth in the car, the only workaround is that the phone is connected with Android Auto active this lets me both hear calls and listen to media playback, I did the test with a Zenfone 5 lite and it connects to Bluetooth with media playback with no issue
I've also cleared the cache of Bluetooth to no avail
Currently on Android 10
Has somebody had a similar issue, if so where you able to fix it?
This discussion has been closed.
Comments
Please provide your firmware version: Settings > System > About Phone > Software information
Please tell us the brand and model of your car.
Do you mean your previous car can work normally? What is the brand and model of it?
"it won't even let me select the media option for Bluetooth in the car" > Do you have a picture of the error message?
Do you mean the media doesn't work when connecting with your car's stereo, but works when connecting via Android Auto?
Please help us confirm if possible. Thank you
Hello and thank you for replying, attached you can find the firmware details
The car is a Suzuki Vitara 2020
It doesn't display an error message in the stereo, the button in the touch screen for Bluetooth media is pressed but doesn't enter the menu (with another Asus Phone it does this without issue)
Bluetooth Media is able to be played via a wired USB connection and launching Android Auto
Hi armando.gonzalez.rh,
Thanks for your reply.
Is calling function normal when your phone connects with your car via Bluetooth?
with another Asus Phone it does this without issue > Could you tell us which ZenFone model and which firmware version?
Thank you
Yes calling function is normal when connected with Bluetooth
It's a Zenfone 5 Lite
Thank you very much I have tried this configuration in a service by 8rental (8rental.com/bus-krakow)with my cell phone and that Bluetooth connection and it has been great for me
I have also facing the same issue. Any solution?