2020 January Pie update major problems

[HiiroNTC]

ZF Model: ZE554KL
RAM: 4G
Firmware/APP Version: WW_ZE554KL_16.0620.1910.19
Frequency of Occurrence: In the last Pie update
Rooted: No
APP Name: ZenUI keyboard, system sound

I wasn't expecting a new update for Android Pie, but I was surprised to see it. Anyway, two major problems from the last beta weren't fixed. 1. When I start the device with a connected earphone, if I remove it, the system doesn't redirect the sound from the earphone to the built-in speaker. The only way to make the speaker work again is restarting the device without anything plugged in the 3.5mm slot. 2. I can't customize the keyboard. Every time I go to the custom themes and try to edit the two customizable ones, the app simply crashes and returns to the keyboard settings. If you guys won't fix that problems, at least release a downgrade again, like last time.

[ThiagoAlmeida]

Aqui também o mesmo problema com o áudio do WhatsApp. Bateria tá normal. 43% em 8 horas usando o telefone. Fiz fotos, vídeos, whatsapp, ligação etc etc. Ainda tenho 48% de bateria agora, 10h da noite, sendo que tirei da tomada hoje 8h da manhã. Então considero bateria dentro do normal.

[Y_ASUS]

Hi HenriqueP4K, 1. Which app were you using to play audio? Do you mean this happens if you boot the phone with the wired earphones plugged in? 2. Could you show us screenshots of which keyboard you're trying to customize? Thank you 🙂

[Y_ASUS]

Hi all, Sorry, please kindly describe your question in English if possible. Thanks for your help.

[HiiroNTC]

Jei_ASUS posted on 2020/2/5 03:43 Hi HenriqueP4K, 1. Which app were you using to play audio?

Hi Jei, 1. Yeah, this happens when I boot the phone with the earphones plugged in. It doesn't matter which app I'm using. 2. It's the two customizable keyboard themes below: [img=500,0]https://dlcdnww-zentalk.asus.com/zentalk/data/attachment/image/000/46/72/94_500_500.jpg?ramdom=bJ75s[/img]

[matheusuzumakil]

Last edited by matheusuzumakilol on 2020/2/7 17:45

Jei_ASUS posted on 2020/2/5 03:43 Hi HenriqueP4K, 1. Which app were you using to play audio?

About the ZenUI keyboard crashing when trying to customize it, it also happens here. Attached is the crash log https://www.asuswebstorage.com/navigate/s/2C866AA402AD43C794F3ADCFA72B820C4