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ASUS_Z01RD SLOW CHARGING

regalado_jp
Star I
Model: ZE620KL
RAM: 6G
Firmware/APP Version: unknown
Frequency of Occurrence: 2 STRAIGHT CHARGING
Rooted: No
APP Name:

Hi! Slow charging. Screen shows 'Charging (3 hr until full)'. Using original ASUS fast charger, replacement fast charging cable. Charging while the phone is on ON mode. Charging using powerbank quick charge with shorter fast charging cable. Same output. Tried also using other powerbank and still the same result. Model: Z01RD Memory: 4GB Internal: 128GB Android 9 Please help! Thanks!
6 REPLIES 6

Y_ASUS
Zen Master I
MangKanor posted on 2019/12/14 17:35 Hi Jei!  thanks for the tip.  my phone just received the android 10 fota update yesterday ...
Hi MangKanor, How does it charge slowly? How long does it take to charge while not using the phone? Does it show it is fast charging? Did you enable battery care? Thank you 🙂

ZT-5df0c960
Star II
Jei_ASUS posted on 2019/12/24 12:18 Hi MangKanor, How does it charge slowly? How long does it take to charge while not using the phon ...
i am also facing same issue. i takes nearly 3-4 hours to charge this device fully..! please help