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After system upgrade to Oreo Wifi & Bluetooth not connecting

subarathi04
Star I
Model: ZE552KL
RAM: 4GB
Firmware/App Version: WW-80.20.52.90
Location: India
Frequency of Occurrence: Always
Rooted: No
App Name: WIFI & Bluetooth
Screenshot: https://us.v-cdn.net/6031231/uploads/ww_attachments/201912/02/181016xctg7ca1ggrnqgao.jpg
Description: After upgrade done to Oreo Wifi & Bluetooth not working already submitted my device to asus service center they simply said my device is not supported for Oreo but i see update in asus portal.. not sure whom to believe.

1 REPLY 1

ARP_ASUS
Community Legend II
Hi please share the below things so that I can help you better: 1. Your phone's current firmware version - Settings - About - Software Information 2. Kindly elaborate your issue, when you say that WiFi & Bluetooth isn't working what error or challenge are you facing 3. RMA no of your job sheet so that I can check the same with the service center.