System: Windows 10 Battery or AC: Battery Description: Touchpad issue Model: ASUS ZenBook Flip 14 UM462DA Frequency of Occurrence: Always Reset OS: Yes
I purchase this laptop two weeks ago. From the start there was problem with touchpad. Touchpad is unresponsive and skips alot which was very frustrating. I tried installing all the drivers, new ones, old ones but nothing helped. I contacted ASUS customer service and they also suggested all this things but in the end they told me to send laptop to the service. So I took my laptop and hand it over to the store where i bought it. Four days passed and they call me to tell me that they sent my laptop to the service centar and they couldn't repair the problem so I got new laptop - same model as the old one (ASUS ZenBook Flip 14 UM462DA).
Yea, same story with this one. I am very dissapointed because this is second laptop with this problem. I have all the newest drivers installed and the problem is still here. If anybody have some solution please help me.
Thanks
Hey, i´ve got the same problem with my touchpad on my asus zenbook flip 14 um462ad. the mouse flips by moving around... the latest touchpad driver ist installed. i will try to install the bios update, hope it will fix the problem...
I still have the problem ... four months already.
I am quite sure that there is no solution.
I recommend that you return the seller if you are still on time. If not, the only way to start a claim.
