Problem after battery got cold

[matteoaluffi5]

Model: ZE552KL
RAM: 3GB
Firmware/App Version: 7.0 nougat
Location:
Frequency of Occurrence:
Rooted: No
App Name: Battery problem
Description: Yesterday i went skiing. When i pulled the phone out to take a picture it died. I knew battery suffer the cold so i waited a warm place to turn it on. When i did It said the battery was at 20% and worked fine, but it didn't go lower in about 2 ours. I got home and tried to harge it. It wouldn't go over 65% charge but then it doesn't discharge as quick as it usually does. Battery voltage is 4,3 V so i think that the problem is the program calculating the charge, not the battery which looks fine.

[wai_hon_leong]

Your battery is dying, replace the battery or, better, replace the phone.

[matteoaluffi5]

The problem is that it works perfectly fine. Charge and discharge time are normal and the voltage is too. I think the problem is the os not calculating the right charge level

[wai_hon_leong]

matteoaluffi5 posted on 2019/12/12 20:16 The problem is that it works perfectly fine. Charge and discharge time are normal and the voltage is ...

Try either a USB power logger or Accubattery app to log how much power actually is going into the battery.