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5Z Update to Android 10 - a couple of little problems s...

srota
Rising Star I
Model: ZE620KL
RAM: 6G
Firmware/APP Version: ww_100_04.44.98_20191115
Frequency of Occurrence: once
Rooted: No
APP Name:

Last edited by srota on 2019/12/1 12:20 5Z Update to Android 10 - overall good results, a couple of little problems solved. Just to share some findings , in case other users will encounter the same little problems. I updated the phone downloading the Android 10 version ww.100.04.44.98 from the AsusTek web link: https://dlcdnets.asus.com/pub/ASUS/ZenFone/ZS620KL/UL-Z01R-WW-100.04.44.98-user.zip The updating process went smooth. Problem with Contacts: when the phone restarted I noted that opening the contacts, names and addresses were not visible. Moving to the dark background and moving back to the light background, names become again readable. Problem is solved. Essentially color of the fonts beame initally white on a white background, characters were no more visible. Problem with SD card . After the upgrade, the SD card was recognised, with all the files in it well readable in the Data Manager . Following a phone reboot the card was no more visible in the Data Manager. Rebooting again the phone, the card became again visible. Currently no problem with SD card. Few issues with Widgets: it seems to me that few Widgets are not working well, perhaps it is a matter of learning from my side. No big issues in any case. Microsoft Apps all working, very well: I have installed Edge, OneDrive, Outlook, Office, Microsoft Weather : all work fine, very fast. WhatsApp: working very well. That is all from my side.
66 REPLIES 66

BrunoF20
Zen Master I
bovi posted on 2019/12/1 07:32 And what about battery life? On Android 9 I had more then 5 hours SOT. On Android 10 I have less tha ...
Indexation maybe? Tried factory reset? Any settings on battery you used to have on Android 9 and forgot to set in Android 10...?

srota
Rising Star I
Bruno~xD posted on 2019/12/1 13:15 Hey, srota! Thank you for the reply. The multi/ghost-issue happens mostly when gaming. But it can ...
I did not install the MultiTouch Tester, but i tried few times moving two or three fingers on the screen and nothing anomalous happens on my phone.

BrunoF20
Zen Master I
srota posted on 2019/12/1 08:30 I did not install the MultiTouch Tester, but i tried few times moving two or three fingers on the ...
Ah, I see. So, thanks again, pal! I bought one (not arrived yet) and I was worried after taking a look at the ZenTalk Issues forum. Your replies helped a lot!

bovi
Star I
Bruno~xD posted on 2019/12/1 13:49 Indexation maybe? Tried factory reset? Any settings on battery you used to have on Android 9 and f ...
I did factory reset on Android 9 befor installation Android 10. Than i did factory reset one more time on Android 10. After that installed all apps I had on Android 9 and setup phone. Now i have 75% battery after 7h from last charge and 52 min SOT.

BrunoF20
Zen Master I
bovi posted on 2019/12/1 15:06 I did factory reset on Android 9 befor installation Android 10. Than i did factory reset one more ...
One of the issues described by Asus about A10Q is that some apps aren't optimized yet. Do Zenfones have app drainage monitor or something like this, that you can find out what app is draining? You can take a look too at the problem that WhatsApp is causing in the last version. Background and standby drainage. (Sorry about my english.)