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No earphones included on my brand new rog phone

lever_luis
Star I
Why my brand new rog phone does not include esrphones and on internetnet says yes bought it brand new in japan yodobashi store at tokyo
2 REPLIES 2

Y_ASUS
Zen Master I
Hi lever.luis, Is your model ROG Phone 1 or ROG Phone 2? Please also check your PM for a message I have sent you. Thanks for your help 🙂

wai_hon_leong
Star I
Check that you have the latest firmware. Turn it off and restart in safe mode. Take a video of the problem and upload it. These are the usual replies you will get from Asus support.