Zenfone max doesn't have sound, simcard, microphone, and camera error

edited September 2020 in ZenFone Max Series
Model: ZC550KL(Max)
Firmware/APP Version: 6.0.1
Frequency of Occurrence: Continuously
Rooted: No
APP Name:

My gadget type asus zenfone max Z010D, in the beginning, my phone always restart by it self, i even can't enter any app, restart until only run F few second.
So i reset to factory.
After that i have new some problem. My phone doesn't has sound even use headseat, can't record video and sound (show attention microphone used). I can't make any call, also from app such as whatsapp, line and etc.
My phone also can't read simcard.
I reset many time, but the problem stil not solve. Please help me



  • have you tried to update to latest FW? Version WW 8916-
    If still not solve, probably issue on hardware. better to check with ASUS service center for further repair solution.
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